BT Infinity speed increases for no extra charge

by Mark Tyson on 11 April 2012, 17:06

Tags: BT , British Telecom (LON:BT.A), Virgin (NASDAQ:VMED)

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While mathematicians and physicists have pondered and failed in making the concept of infinity any larger the PR department at BT has just announced a significant upgrade to Infinity. We are talking about the BT Infinity fibre-to-the-cabinet (FTTC) internet service.

You can see the improvements to the respective FTTC services, implemented tomorrow, in the table below;

Package

Old speeds

New speeds

Usage Limit

Price

BT Infinity 1

38Mb/s down, 1.9Mb/s up

38Mb/s down, 9.5Mb/s up

40Gb p/m

£20p/m

BT Infinity 2

38Mb/s down, 9.5Mb/s up

76Mb/s down, 19Mb/s up

4pm-midnight P2P throttle

£25.60p/m

 

It’s also worth noting the setup charge for BT Infinity 1 is £50, BT Infinity 2 has free setup. Also usage beyond the 40GB per month on the first option is charged at £1.04 per Gb. Both are 18 month supply contracts. These prices are from Think Broadband and don’t include line rental, I couldn’t get prices from BT's site without starting the order process.

Both option 1 & 2 Infinity customers will have quite a boost at no extra cost. Option 1 customers get an almost 5X upload speed boost, great for content creators and home office workers. With option 2 you could experience a doubling of both the up and downstream speeds of your service. However, if you are already a customer you will have to sign up to a new contract term to get this boost upgrade.

In the announcement of the upgrade, John Petter, MD of BT Consumer, said: “Super-fast broadband is helping people enjoy the internet far more than ever before. However, many providers have forgotten about the importance of fast upload speeds. BT believes that fast upstream speeds are vital given how people now use the internet and so we are distancing ourselves from the competition by providing the UK’s fastest upload speed. ”

BT project that two thirds of UK homes will be able to use their FTTC service by 2014, helping the government reach their target of “the best super-fast broadband network in Europe by 2015”.

Competitor Virgin Media also offer speedy optical fibre internet and will be rolling out a new upgraded service this summer offering up to 120Mb/s downloads and 12Mb/s uploads.

I’d like to see either of these competitors in my area where we don’t even have LLU right now…



HEXUS Forums :: 80 Comments

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So Virgin will not have the fastest uploads in the land. Interested to see how they react.
It is good to see upload speeds being emphasized with the increased use of online backups; I've been loving my 5Mbps upload with FTTC.
Wish we could get it :c. We we're able to at our old house and we only moved a few streets away D:
FRISH
Wish we could get it :c. We we're able to at our old house and we only moved a few streets away D:

Ditto for me re: Virgin cable service. I moved around 100 yards, and the Virgin “national” service (non-cable area broadband) where I am now occasionally seems to struggle with non-high def video streaming from the BBC etc. While I freely admit that the customer service I've received from Virgin has always been abysmal (if you ever weant to change anything on the account, other than an upgrade, don't. I swear it would be simpler to cancel the service and then open as a new account with the changes), their actual cable service (which I've used at my previous 2 addresses) was the best home internet access I've ever had.
:-(
Virgin Media = good tech, terrible company who try to rip you off almost every month with ‘mistakes’ on the bill, poor customer service (although UK located tech support is generally good IMO) and an often over-utilised network. Normally, my connection is great, until a tech comes and must either add a splitter or move to a lower tap in the cabinet, at which point it drops by about 6dB and I have to call them out AGAIN. Most of the time, the techs are friendly and get the job done, I just wish they'd leave the connection where it is in the cabinet!

But I guess anyone who's with them will already know what I'm on about. :P

I have no idea why you'd want to go with their national service unless you get it exceptionally cheap or something, it's one of the worst ADSL services there is AFAIK.

I guess BT service is better? As soon as Infinity is available here, the cabinet is about 40m away so I'd seriously consider switching depending on the quality of the connection.