HP and MSI release plans for dealing with Sandy Bridge systems

by Pete Mason on 3 February 2011, 11:20

Tags: Intel (NASDAQ:INTC), MSI, Hewlett Packard (NYSE:HPQ)

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As the days roll on, more manufacturers are releasing statements on how they will respond to the revelation that Intel's Cougar Point system controller had a fatal flaw.

According to Reuters, HP - which has already delayed the launch of a new family of business notebooks - has announced that it will be offering purchasers the chance to "return their affected product and choose a comparable product or receive a refund".

However, the statement made it clear that only a very small proportion of HP systems shipped since the Sandy Bridge platform launched on January 9 will be affected. Of the systems that could have the faulty chipset, only one was an enterprise-focussed system - a laptop sold in the EMEA region - with the rest being consumer desktops and notebooks.

MSI UK has also issued a statement dealing with the matter. Ten of the company's motherboards and three of its notebooks are affected, and the company is recommending that early-adopters wait until April, when a replacement scheme will come into effect. It's not clear is this will be run through the retailer or directly through the manufacturer, but more details will be released at the end of this month.

For anyone who can't wait, MSI is offering a full refund on any affected products through the original retailer.

These announcements largely mirror the earlier statements by ASUS, Gigabyte and Samsung that we've already reported. For anyone still interested in picking up a Sandy Bridge system, Scan is still selling boards, and will guarantee a replacement as soon as the new versions become available.



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