PRESS RELEASE
London, United Kingdom (November 13, 2012) - ASUS, a global leader in the new digital era, today announces that it will be supporting Comet customers directly by honouring the retailer's 28-day DOA (Dead-On-Arrival) cover, in addition to the ASUS manufacturer warranty.
In their continuing efforts to provide the best support possible for their loyal customers, any customer purchasing ASUS hardware products from Comet until the close of business on 30th November 2012 are covered.
Customers encountering a legitimate hardware fault with their ASUS product within 28 days of purchase from Comet (for purchases made until the close of business on 30th November 2012) are requested to contact the ASUS Hotline(1) on 0844 800 8340 to verify the fault and commence ASUS' support procedure(2). A unit that meets the qualifying criteria will be subject to either a refund or a replacement ASUS product(2).
Customers encountering a legitimate hardware fault with their ASUS product, if encountered more than 28 days after purchase from Comet, should call the ASUS Hotline1 on 0844 800 8340 and follow ASUS' standard returns procedure.
About ASUS
ASUS is a worldwide top-three consumer notebook vendor and maker of the world's best-selling, most award-winning, motherboards. A leading enterprise in the new digital era, ASUS designs and manufactures products that perfectly meet the needs of today's digital home and office, with a broad portfolio that includes motherboards, graphics cards, optical drives, displays, desktop and all-in-one PCs, notebooks, netbooks, servers, multimedia devices, wireless solutions, networking devices, tablets and smartphones. Driven by innovation and committed to quality, ASUS won 3,886 awards in 2011 and is widely credited with revolutionizing the PC industry with its Eee PCTM. ASUS has more than 11,000 employees around the globe with a world-class R&D team of 3,100 engineers. Company revenue for 2011 was approximately US$11.9 billion.
1. Calls may be subject to charges. Please check with your service provider. Calls may be recorded for training purposes.
2. Subject to terms and conditions governed by ASUSTek (UK) LTD. Details available on request.
