Microsoft’s CEO Steve Ballmer took part in an interview with The Seattle Times, published this weekend. In a wide ranging discussion he talks about how 2012 will be “the most epic year in Microsoft history”, Surface pricing, competing with the iPad, competing for talent against Google & Facebook, being a small player in a big market with Windows Phone and the long term future of the company.
Epic 2012
Mr Ballmer thinks the launch of Windows 8 will have an impact upon Microsoft and the world of computing of similar magnitude to the launch of Windows 95. It’s not just the desktop Windows OS being updated this time. “Almost every major product and service is launching a new version or an update this year”. Mr Ballmer says this is a “deliberate coincidence”, following new principles in design and usability. Addressing the naysayers, he says that “Windows 8 is going to do great. I don't have any (doubts). It's a fantastic product.”
iPad and the 7-inch dwarfs
When asked about the iPad, and how the interviewer sees it’s only weakness as being too pricey, Mr Ballmer responds “We haven't announced pricing. I think we have a very competitive product from the features perspective. ... (When) people offer cheaper, they do less. They look less good, they're chintzier, and they’re cheaper.” He turned his attention to the Kindle and Nexus 7; “If you say... would somebody ever use a Kindle (Kindle Fire, $199) to do their homework? The answer is no; you never would. It's just not a good enough product. It doesn't mean you might not read a book on it...” Finally suggesting a very wide price bracket, but as you know the Microsoft Surface is available in ARM and Intel flavours “If you look at the bulk of the PC market, it would run between, say, probably $300 to about $700 or $800. That's the sweet spot.”
Why isn’t Microsoft seen as innovative or cool?
The Seattle Times points out that Microsoft spends a lot of money on R&D but isn’t really given credit for being innovative. In response Mr Ballmer reminds us that Microsoft spends a lot of money on enterprise computing and that’s “never going to be sexy”. But on the consumer side of things the Xbox and Kinect are doing very well. Also the Surface, a lot of new Ultrabooks, hybrids and smartphones running Microsoft operating systems coming out this year do look fantastic.
The newspaper interviewer thinks that Google and Facebook are more attractive employers for “young, top talent”. Steve Ballmer dismisses these assertions, except for a concession that Facebook still has a little bit of start-up charm left, since it’s only recently gone through its IPO.
Windows Phone
Mr Ballmer admits that, with the impending launch of Windows Phone 8, “We've got a big challenge in front of us. We're a very small player, but we have a different point of view in terms of user experience. We've got great cloud integration with the rest of the Microsoft world, which a lot of people participate in. So I think our point of view on user interface, the great work that our hardware vendors are doing and the integration with Windows should help ratchet us up.” At the interview Mr Ballmer had a pair of Nokia Lumia 920s in his pockets...
The future of Microsoft is devices and services
In five or ten years Mr Ballmer sees Microsoft more of a “devices and services” company than just a software company. He then made it clear that this “Doesn't mean we have to make every device. I don't want you to leap to that conclusion. We'll have partners who make devices with our software in it and our services built in”. (Does that re-assure the Acer CEO?) From that it sounds like there will be several more Microsoft branded computing devices coming up to accompany the Xbox and Surface.
